Operational HR Management Vs.
Strategic HR Management
Operational
HR management and strategic HR management are two sides of the same entity.
Operational HR sees to the day-to-day operations essential to meeting the needs
of your employees, while strategic HR management concerns itself with
predicting outcomes and ensuring that your company has enough of the most
qualified human capital to reach its goals. Both facets of human resources are
fundamental components that can lead your business to success.
Operational
Performing
operationally, human resources staff members are top-level administrators. The
tasks they accomplish are generally highly visible to your employees because
they are focused on the daily work issues attributed to the ongoing needs of
your team. These include vital tasks such as recruitment, interviewing and
hiring, and risk management. Operational HR management may use and maintain
computerized HR information systems, and may also oversee your payroll
department.
Strategic
Strategic
HR management requires that HR professionals consider the overall picture of
your business’s growth, implementing ways to make a direct contribution to your
long-term goals. Strategic HR is integral to the future planning of your
business as it relates to employees. In a strategic capacity, HR staff members
attempt to project future business needs and work to develop current employees
and programs to meet those needs. Looking into the future, HR teams may
consider many options to keep your business competitive and growing, including
outsourcing certain jobs.
Operational
HR includes the management of workers’ compensation issues, health benefits and
compensation reviews. It may involve employee counseling and coaching, the
creation of employee rewards programs, and developing social programs to engage
employees. Attending operational meetings with line managers, as well as
devising and implementing training programs, may be part of an operational HR
manager’s day. A chief function for operational HR staff members is keeping
abreast of employment laws and making certain they are consistently followed.
Strategic HR Examples
Human
resources personnel working strategically generally focus on increasing
employee productivity and your return on investment, with the intent of moving
your company forward. To achieve these ambitions, HR staff members may evaluate
the state of the current economy, and review the technical expertise of your
current workforce in relation to it. Strategic HR managers may evaluate your
employees and make recommendations for workers to participate in specific
development programs. HR personnel may also plan strategic restructuring
options, or explore ideas for collaboration with a similar business.
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