This article is based upon my learning's and experienced gathered during my job Journey as an HR in a start up and with a small company with clear vision and focused approach, growth plan.
Adding staff is a big step for any young
company. Here are few questions one should be able to answer to be sure that
you're hiring in the right way.
Anyone
who has ever started a business, particularly if they've bootstrapped the start-up, has experienced a major moment
of indecision: When do you hire more people?
On one hand, you want to keep staffing as low as reasonably possible.
The more people you bring on, the less money available to cover your own
contribution or to invest back into the business. However, put off hiring too
long and you can hamper growth and damage relationships with customers
because you become unable to keep up with business.
No one from the outside can tell you when should you hire more employees. To
know when to expand your workforce, you need to ask yourself and your HR some fundamental
questions about your company, where you want it to go, and what is happening
now.
1. What kind of business do you want?
Not everyone wants a big business. Many would rather concentrate on a
smaller one and be closely involved on many levels, because there are rewards
to business other than just money. As you grow a business, you may have to
become disengaged with parts that give you pleasure, because you'll spend more
time on the overall operation and have to delegate more aspects.
Also, you'll have to channel more cash into expansion, which could mean
having to lower your own compensation and standard of living for some time.
Some find that a proper tradeoff, while others are unhappy with the transition
or ultimate result. Consider what you want from the business and whether you
have the necessary patience to personally move backwards for a while to hit the
bigger time.
2. Can you throttle back growth if needed?
With some businesses, you have more control over growth. For example, if
you offer some sort of personal service, you can restrict your customer base
and pass along additional business to colleagues.
In other types of business, you may have less control. Selling a product
online puts you more at the mercy of the business that comes in. If your offer
becomes hot for some reason, you may become inundated with orders and then be
obligated to fulfill them. Depending on the type of business and demand, you
might find that you have to expand and hire more people.
3. What is your growth like?
Many entrepreneurs get excited when they see a rush of business. They
assume that the proper response is to expand to meet demand. But growth may be
momentary rather than continued. Have a product get unexpected publicity and
you might see a sudden uncomfortable increase in orders. Once the exposure has
run its course, usually in a relatively short period of time, demand could drop
back to previous levels.
Before deciding on growing your staff, be fairly sure that the increased
workload will last long enough to justify them. If not, consider overtime and
temporary help to bridge the temporary gap.
4. Are you suffering from growth?
Entrepreneurs typically have to have healthy egos to believe that they
can succeed when others says they will fail. The character feature can become a
flaw if it starts to run unchecked. One subtle way it can express itself
negatively is in desiring the trappings of a larger business before they are
truly necessary. If you've grown too quickly, you may notice a rise in the
number of customer complaints about service or employee concerns that they
cannot keep up with their jobs. The action you choose may be more efficient
business processes. But if you still can't adequately handle problems, it may
be a sign that you do need more help.
5. Is there outside help available?
Needing more help is fine, but do you need to hire in-house? You might
have business processes that could be outsourced to other companies for a
reasonable increase in variable costs you can handle through pricing rather
than the fixed business costs of permanent employees. That way, your business
can more effectively respond to changes in demand. Some areas to consider might
be call centers, fulfillment, or accounting. Moving some tasks outside the
company frees internal resources to do the types of work that are core to the
business.
6. Are you set up to handle more employees?
Finally, your startup needs the processes, procedures, and organization
to handle a sudden influx of employees. They will all need orientation,
training, and management. There might be additional federal or state legal
requirements should the staff size expand to certain numbers. You may need
additional office space, equipment, and software licenses.
Hiring employees is a big step for a new business. Do your homework,
consider the implications, believe your HR, and be ready so your company can continue to be
successful.
Note: Please share your views/thoughts and leave a message with your comments/suggestions as they are always welcomed. This will keep me motivated and will encourage me to write and post more useful articles based on various topics mostly related to Technology and HRM.
Note: Please share your views/thoughts and leave a message with your comments/suggestions as they are always welcomed. This will keep me motivated and will encourage me to write and post more useful articles based on various topics mostly related to Technology and HRM.
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